FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via the form at the bottom.
We offer a wide range of activities, including sailing, water sports, cultural tours, and adventure excursions across the Canary Islands. Our offerings cater to different interests and skill levels.
Our cancellation policy allows for full refunds if you cancel at least 24 hours before the scheduled excursion. For cancellations made less than 24 hours in advance, a partial refund may be available. Please don’t hesitate contacting us for further information.
The required items vary depending on the activity. Generally, we recommend bringing comfortable clothing, sturdy footwear, sunscreen, a hat, water, and any personal items you may need. Specific recommendations will be provided in the description of the activity in the important information section.
You can easily book an excursion through our website. Simply browse the available activities, select your preferred date and time, and complete the booking process online. If you have any question about the tour, you can just complete the inquiry form or constac us.
Yes, all our guides are highly experienced, knowledgeable, and passionate about the Canary Islands. They are trained to ensure your safety and provide an enriching adventure experience.
Yes, we offer several family-friendly excursions suitable for children of various ages. Each activity’s description includes age recommendations to help you choose the best option for your family. You can also select the child-friendly filter to see all the activities.
Transportation details vary by excursion. Some activities include pick-up and drop-off services, while others require you to meet at a designated location. Please check the activity details or contact us for specific information.
Yes, we offer customization and private booking options for many of our activities. Please complete this form and we will contact ASAP with all the info!